Commercial Ice Machine & Ice Maker Repairs, Service & Supply — Brisbane & Moreton Bay

Common warning signs include ice cubes that are smaller than usual or soft, reduced ice output, unusual noises during the freeze cycle, water leaking from the machine, or a musty taste in the ice. Call Darryl on 0410 439 145 — most issues are faster and cheaper to fix when caught early.

Yes. Supercool QLD offers 24/7 emergency ice machine repairs across the Moreton Bay Region and Brisbane Northside — including Caboolture, Redcliffe, North Lakes, Deception Bay, and Bribie Island. Call 0410 439 145 any time. Darryl answers directly.

We service and repair all major brands including Manitowoc, Scotsman, Ice-O-Matic, Hoshizaki, Brema, and more. If you're unsure whether we service your machine's brand, just give us a call on 0410 439 145.

We service the full Moreton Bay Region and Brisbane Northside including Deception Bay, Caboolture, Redcliffe, North Lakes, Bribie Island, Narangba, Burpengary, Beachmere, Kallangur, Mango Hill, and Brisbane city and inner suburbs. Not on the list? Call anyway — if we can get there, we will.

Content: Repair costs vary depending on the fault, parts required, and whether it's a standard or after-hours call-out. We provide a clear quote before any work begins — no surprises. Call Darryl on 0410 439 145 or fill in the contact form on this page.

Yes — hospitality is our most common ice machine callout. Restaurants, cafes, bars, and hotels across Moreton Bay and Brisbane Northside rely on Supercool QLD for both emergency repairs and scheduled maintenance. We understand that a failed ice machine during a busy service is a genuine emergency, which is why we're available 24/7. Call 0410 439 145.

Yes. We service commercial ice machines in healthcare settings including hospitals, medical centres, and aged care facilities across Moreton Bay and Brisbane Northside. Nugget ice machines are common in these environments and require regular servicing to maintain hygiene standards. Call Darryl on 0410 439 145 to arrange a service or maintenance plan

Yes — "ice machine" and "ice maker" are the same thing, and we service and repair both across Brisbane and Moreton Bay. Whether it's a self-contained under-counter ice maker or a large modular ice machine, Darryl and the team handle servicing, repairs and 24/7 breakdowns for every major brand. Call 0410 439 145 to book.

There are a few common culprits — a blocked water supply or filter, low refrigerant, a dirty condenser, a faulty water inlet valve, or scale build-up on the evaporator. Some are quick fixes, others need a technician. If your machine has stopped producing ice, call us on 0410 439 145 — we carry common parts on the van, so most repairs are sorted in a single visit.

Leaks usually trace back to a blocked drain line, a cracked or misaligned water line, a worn inlet valve, or a damaged trough or seal. Left alone, a leak can lead to water damage and hygiene issues, so it's worth getting onto quickly. We'll find the source and fix it — call 0410 439 145.

With regular servicing, a good-quality commercial ice machine typically lasts around 10 years, sometimes longer. The biggest factors are water quality, how hard the machine is worked, and whether it's descaled and serviced on schedule — neglected machines fail far sooner. If you're weighing up repair vs replacement, we'll give you an honest assessment.

Most manufacturers recommend a deep clean and descale at least every six months — more often in hard-water areas or high-use venues. It means flushing the water system with an approved descaler, sanitising the ice-contact surfaces and clearing scale from the evaporator. We include this in our servicing, or can set you up on a scheduled clean so your ice stays safe and compliant. Call 0410 439 145.

It comes down to how much ice you use on your busiest day, plus a buffer. As a rough guide, a small café might need 50–100kg a day, a busy restaurant or bar 150–300kg, and a hotel or function venue more again. We'll look at your venue, ice type and peak demand and recommend the right output and bin size — no overselling. Call 0410 439 145.